Privacy Policy

This Privacy Policy explains how Salama Fikira, uses, transfers, stores and, where necessary, shares or discloses information of a personal nature which is requested of a user.

Type of information collected

Salama Fikira may request your name, mailing address, email address, phone number, other contact details, payment information and government-issued identification.

If you invite other people to use Salama Fikira products, the information provided may be used by Salama Fikira to contact those people.

Purpose of collecting information

The information you provide will principally be used to continually improve the services provided. We may also use the information for the following purposes:

· Develop, operate, deliver, our products, services, content and advertising, for loss prevention and anti-fraud purposes and to create new products.

· To provide you the option of keeping updated on the latest products software updates or events.

· For positive identification of users.

· To communicate material changes to terms, conditions and policies.

Use of Information

Salama Fikira will share information with other companies affiliated to or associated with Salama Fikira. All use of the information will however be consistent with this Privacy Policy. You are not required to provide the personal information requested, but, if you choose not to do so, you may not be provided with the products or services and Salama Fikira may not respond to any queries you may have.

For internal and external auditing, data analysis, and research to improve Salama Fikira’s products, services, and customer communications.

· To provide personalised service with the aim of providing a personalised or convenient experience to the user

· To provide alerts or notifications aimed at preventing fraud

· To gather demographic information for promotion, marketing and advertising

Disclosure to Third Parties

Salama Fikira may make certain personal information available to strategic partners that work with Salama Fikira to provide products and services, or that help Salama Fikira market to customers. It will not be shared with third parties for their marketing purposes.

Salama Fikira may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Salama Fikira operates.

It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for Salama Fikira to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Salama Fikira takes the security of personal information very seriously. Salama Fikira protects your personal information using encryption. When your personal data is stored, we use computer systems with limited access housed in facilities using physical security measures.

If you use the services on a device that is owned by a third party, any information shared may be downloaded on to that third-party device thereby disclosing any such shared information. Salama Fikira will in that event not be held responsible for the use of that information by a third party. Similarly, Salama Fikira will not be responsible for information shared in chat rooms or social networking sites.

We communicate our privacy and security guidelines to Salama Fikira employees and strictly enforce privacy safeguards within the company.

Retention of Personal Information

Salama Fikira will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

For personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if Salama Fikira is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

To provide location-based services or enable response to calls in emergency situations, Salama Fikira and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. The information requested might be necessary to personally identify you.

International Users

Salama Fikira abides by the UK Data Protection Act 1998

Privacy Questions

If you have any questions or concerns about Salama Fikira’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant Salama Fikira Support number for your country.

All such communication is examined and replies issued where appropriate and as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.